Motor Industry Code of Practice
The Code
The Code is voluntary - any garage can sign up to it, providing they
meet its requirements.
Subscribers are required to comply with the requirements of the Code
on a daily basis, which includes providing you with the information
you need to make informed decisions about work that needs to be carried
out to your vehicle, what it will cost, and how long it will take.
By subscribing to the Code, and displaying the logo, a garage is declaring
its promise to operate as a responsible, accountable business.
It's a mark of assurance for you - if you see the logo, you know the
garage in question has committed to certain standards.
This of course encourages all garages to raise their game. Everyone
signed up to the Code has signed up to a better way of working.
What the code means for you
Honest and fair services; Open and transparent pricing; Work completed
as agreed; Invoices that match quoted prices; Competent and conscientious
staff; A straightforward, swift complaints procedure.
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